Last updated:
1. Introduction
Bioscent ("the Company", "we", "our") respects your right to privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
This Policy was written in accordance with the Privacy Protection Law, 5741-1981 and all regulations enacted under it, including the Privacy Protection (Information Security) Regulations, 5777-2017 and Amendment No. 13 to the Privacy Protection Law (August 2025).
You are not required by law to provide your personal information, but without providing it we will not be able to provide you with the requested services.
2. Company Details
- Company Name: Bioscent
- Tel: 054-5551141
- Email: [email protected]
- Website: https://bioscent.hadigitalim.com
2a. Privacy Protection Officer
In accordance with Amendment No. 13 to the Privacy Protection Law, the Company has appointed a Privacy Protection Officer:
- Name: Yuli Horesh
- Email: [email protected]
- Tel: 054-5551141
The Officer is responsible for supervising compliance with legal requirements, handling privacy-related inquiries, and overseeing security measures.
3. Information Collection
3.1 Information You Provide Voluntarily
We collect personal information that you explicitly provide when:
- Filling out contact forms on the website
- Requesting a project quote
- Registering to receive updates on our services
- Contacting customer support
The information collected includes: first and last name, email address, phone number, company/business name, description of the requested service or project, and message content.
3.2 Information Collected Automatically
When browsing our website, we automatically collect technical data and information about your browsing behavior, such as: IP address, browser type and operating system, pages visited and duration, referral source, general geolocation data, device type, screen resolution, and browser updates.
5.4 Legal Basis for Processing
- Your explicit consent (e.g., via contact forms or newsletter subscriptions).
- Performance of a contract – to provide the services you requested.
- Legal obligation – where processing is required by law.
- Legitimate interest – including data security, service improvement, and direct marketing to existing customers.
7.3 Data Security Incidents (Data Breach)
In the event of a data security incident that may materially impact your privacy, we will take all legally required steps, including notifying the Privacy Protection Authority and informing you directly.
6.4 International Transfers – Country Details
When transferring personal data outside Israel, we ensure transfers are made to countries with adequate protection or under approved safeguards. Our cloud servers are located in the USA, the Netherlands, and Ireland.
14. Language and Accessibility
This policy is written in clear and accessible language and is available to all users. You may request a printed copy or an accessible version in alternative formats by contacting the Company.